Data protection declaration DOKTUS - the company doctors
DOKTUS is a service of MaDoe-Management GmbH
1. Responsible body for data processing
2. Name and address of the data protection officer
3. Scope of data processing of personal data
4. Legal basis for the processing of personal data
5. Data deletion and storage period
6. Collection of general data and information when using the website
7. Data processing when using our service form
8. Disclosure of data
9. Your rights
10. Requests for information, reports, objections and elimination as well as revocation
11. Cookies
12. Google Analytics
13. Use of Google Adwords conversion tracking
14. Data security
15. Protection of minors
Data protection
This data protection declaration applies to the collection, processing and use of your personal data ("data processing") when using our website.
The protection of your personal data is of particular concern to us. We therefore collect and process your data exclusively on the basis of the statutory provisions, in particular the provisions of the BDSG and the EU General Data Protection Regulation (GDPR). In the following we would like to inform you in detail about which data we collect, process and use for what purpose and how you can object to this data processing.
1. Responsible body for data processing
The responsible body for data processing is
MaDoe-Management GmbH
represented by management: Martina Doehring
health Center
Bergmannstrasse 5,
10961 Berlin.
Email to einsatz@doktus.de,
Fax to + 49- (0) 30 263 966 87
2. Name and address of the data protection officer
The data protection officer of the controller is:
MaDoe-Management GmbH
health Center
Bergmannstrasse 5,
10961 Berlin
Email to einsatz@doktus.de,
Any data subject can contact our data protection officer directly at any time with any questions and suggestions regarding data protection.
3. Scope of data processing of personal data
We only collect and use the personal data of our users insofar as this is necessary to provide a functional website and our content and services. The personal data of our users is collected and used regularly only with the user's consent. An exception applies in cases in which prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.
The data is not transferred to third countries.
Any data subject can contact our data protection officer directly at any time with any questions and suggestions regarding data protection.
4. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subjects for processing personal data, Art. 6 paragraph serves. 1 lit. a GDPR serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) (b) GDPR serves as the legal basis. This also applies to the processing operations required to carry out pre-contractual measures.
Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 Paragraph 1 lit. c GDPR serves as the legal basis.
If processing is necessary to safeguard the legitimate interests of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit. f GDPR serves as the legal basis for processing.
5. Data deletion and storage period
Doktus processes and stores personal data of the data subject only for the period of time necessary to achieve the storage purpose. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies or a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.
The data is not transferred to third countries.
6. Collection of general data and information when using the website
6.1 The website doktus.de collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server's log files. Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.
6.2 If you call up our website without entering any additional data on our website, the following data can be recorded:
(1) the browser types and versions used,
(2) the operating system used by the user,
(3) the website from which the user accesses our website (so-called referrer),
(4) the sub-websites that are accessed by the user on our website,
(5) the date and time of access to the website,
(6) an internet protocol address (IP address),
6.3 When using this general data and information, doktus does not draw any conclusions about the person concerned. Rather, this information is needed to
(1) deliver the content of our website correctly,
(2) to optimize the content of our website and the advertising for it,
(3) to ensure the permanent functionality of our information technology systems and the technology of our website, as well as
(4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack. This anonymously collected data and information is therefore statistically evaluated on the one hand and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
6.4 The legal basis for the temporary storage of data and log files is Art. 6 Para. 1 lit. f GDPR.
6.5 The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. There is consequently no possibility for the user to object.
7. Data processing when using our service form
There is a contact form on our website that can be used to contact us electronically. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and saved.
Description and scope of data processing
The data collected when using the contact form are:
Surname,
Company,
Address,
phone number
E-mail address
Number of full-time employees
if necessary messages
IP address of the calling computer,
Date and time of sending the contact form
Your consent to the processing of the data is obtained as part of the sending process and reference is made to this data protection declaration.
Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted with the email will be saved.
Purpose of data processing
Your data will only be used to process and answer the service requests you have made. The other personal data processed during the sending process serve to prevent misuse of the service form and to ensure the security of our information technology systems. In this context, the data is not passed on to third parties.
View and edit data, invoices, purchases and the watch list.
Legal basis for data processing
The legal basis for the processing of the data is Art. 6 Para. 1 lit. a GDPR. The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 Para. 1 lit. f GDPR. If the email request is directed towards the conclusion or processing of a contract, then an additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR.
Duration of storage
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective service request of the user has ended. The matter is only ended when it can be inferred from the circumstances that the matter in question has been finally clarified.
Objection and removal option
The user has the possibility at any time to revoke his consent to the processing of personal data or to object to the use of his data transmitted by email. In such a case, the service request may not be able to be continued or fulfilled. To send your revocation or objection, please use one of the following contact options:
by email to einsatz@doktus.de,
by fax to + 49- (0) 30 263 966 87 or
by post to
MaDoe-Management GmbH
health Center
Bergmannstrasse 5
10961 Berlin.
In this case, all personal data saved in the course of contacting us will be deleted.
8. Disclosure of data
The recipients of the data are public bodies that receive data based on legal regulations (e.g. social security institutions, financial authorities), internal bodies that are involved in the execution of the respective business processes (personnel management, accounting, banking institutions / payment service providers, accounting, customer service, marketing, sales), in the case of shipping products to the transport company / shipping company commissioned by us, contractual partner, business partner insofar as the legal provisions require or allow it.
MaDoe-Management GmbH also carries out data processing via external service providers.
These external service providers are carefully selected by MaDoe-Management GmbH and commissioned in writing on the basis of an “order processing contract” in accordance with Art. 28 GDPR. The external service providers engaged for data processing are bound by the instructions from MaDoe-Management GmbH and are regularly checked by them with regard to compliance with data protection and data security.
The external service providers are not authorized to pass on the data to third parties.
These service providers are based within the European Union.
MaDoe-Management GmbH discloses personal data for law enforcement or to other government authorities if it is legally obliged to do so or if this is necessary to prevent, detect or prosecute criminal offenses.
9. Your rights
Right to information
According to Art. 15 GDPR, you have the right to request confirmation as to whether the data in question are being processed and for information about this data as well as further information and copies of the data.
Right to correct inaccurate data or to complete it
According to Art. 16 GDPR you have the right to request the completion of the data concerning you or the correction of the incorrect data concerning you.
Right to deletion and restriction
According to Art. 17 GDPR, you have the right to request that the data in question be deleted immediately or, alternatively, to demand that the processing of the data be restricted in accordance with Art. 18 GDPR.
Right to be informed of all recipients
If you have exercised your right to correction, deletion or restriction of processing against us, you have the right to inform all recipients in accordance with Art. 19 GDPR. As the person responsible, we will inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or is associated with a disproportionate effort.
Right to data portability
In accordance with Art. 20, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible, insofar as this is technically feasible.
Right to lodge a complaint with the supervisory authority
You have also gem. Art. 77 GDPR the right to file a complaint with the responsible supervisory authority.
Right to withdraw consent / objection
You have the right to give consent in accordance with Revoke Art. 7 Para. 3 GDPR with effect for the future. You can object to the future processing of your data in accordance with Art. 21 GDPR at any time.
10. Requests for information, reports, objections and elimination as well as revocation
Information, reporting, objection and elimination options
Requests for information, correction and deletion as well as the revocation regarding the further use of the data can be explained as follows:
by email to einsatz@doktus.de,
by fax to + 49- (0) 30 263 966 87 or
by phone to +49 (0) 30 257 57 397 or
by post to MaDoe-Management GmbH, to the data protection officer, Health Center, Bergmannstraße 5, 10961 Berlin.
To ensure that personal data is not passed on to third parties, please add a clear identification of your person to your request for information.
11. Cookies
For technical reasons, the DOKTUS website uses so-called cookies, which are stored on the customer's computer. These are used to assign the customer's session and are required for the shopping cart function and the ordering process. The customer must allow cookies on the browser side in order to be able to use the website fully. The information contained in the cookies cannot be used by third parties to identify the customer.
What are cookies?
A cookie is a small text file that a web portal leaves on your computer, tablet or smartphone when you visit it. This way, the portal can “remember” certain entries and settings (eg login, shopping cart and other display preferences) over a certain period of time, and you do not have to do this again each time you visit and navigate the portal.
How do we use cookies?
By using cookies, doktus can ensure that you do not see the same information every time you visit the page again. Cookies can also be used to optimize the performance of a website. For example, they make the login and process easier for you or help you find a specific product more quickly.
Internal cookies
We use internal cookies, for example:
- Save your session when you place an order or log in to your account (login status, shopping cart, order information).
- To let us know which products you have recently bought and to warn you if you want to buy the product again (as it is already available to you).
- To determine whether you want to have our information regarding cookies displayed.
- To conduct research to improve our products and content.
- To prevent attempts to defraud.
External cookies
We use third-party cookies (external cookies) to collect data in a summarized form using analysis tools. Both permanent and temporary cookies (session cookies) are used. Persistent cookies are stored on your computer or mobile device for a maximum of 24 months.
- Google adsense / adwords / g +. Additional info: How Google uses cookies, How Google uses data when you use our partners ’sites or apps
- Google analytics. Analytics can be switched off here: browser add-on for deactivating Google Analytics
- Idealo, more information at Idealo Privacy Policy from Idealo
Control over cookies
You can control and / or delete cookies as you wish. You can find out how here: Clear cache and delete cookies on Google Support You can delete all cookies stored on your computer and set most browsers so that cookies are not stored. In this case, however, you may have to make some settings manually each time you visit a page and accept the impairment of some functions.
12. Google Analytics
Doktus uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website.
The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website (including your IP address), to compile reports on website activity for the website and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google link your IP address with other Google Inc. data. It is pointed out that this website uses Google Analytics with the extension "_anonymizeIp" and therefore IP addresses are only processed in abbreviated form in order to exclude a direct personal reference. By using this website, you consent to the processing of data about you by Google and the manner of data processing described above as well as the stated purpose. You can prevent the storage of cookies by setting your browser software accordingly. In this case, however, you may not be able to use all the functions of our website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of this website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:
http://tools.google.com/dlpage/gaoptout?hl=de
You can find more information on Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=de.
13. Use of Google Adwords conversion tracking
This website uses Google AdWords. AdWords is an online advertising program by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords, we use so-called conversion tracking. If you click on an advertisement placed by Google, a cookie for the conversion tracking is set. Cookies are small text files that the Internet browser places on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Every Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.
“Conversion cookies” are saved on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
You can find more information on Google AdWords and Google Conversion Tracking in Google's data protection regulations: https://www.google.de/policies/privacy/.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
14. Data security
Doktus takes current technical measures to ensure data security and thus in particular to protect your personal data from dangers in data transmission and knowledge acquisition by third parties. Doktus regularly adapts these measures to the current state of the art. If you have any questions about data security at doktus, please contact einsatz@doktus.de.
15. Protection of minors
As a rule, children and persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request any personal data from children and we assure that we will not knowingly collect personal data from children, use it in any way or disclose it to third parties without authorization.